1. Information We Collect
We may collect the following information:
- Personal details: name, email, phone number, address.
- Account information: login credentials, course progress, preferences.
- Payment information: billing details (processed securely by third-party providers, we do not store card details).
- Consultation details: notes or forms you voluntarily share during booking or consultation.
- Technical information: device type, browser, IP address, and cookies for analytics and site performance.
2. How We Use Your Information
Your data helps us to:
- Provide access to courses, resources, and consultations.
- Process payments and send invoices/receipts.
- Communicate updates, reminders, or important information about your account.
- Improve our website, services, and content.
- Comply with legal or regulatory requirements.
3. Data Sharing
- We do not sell or rent your personal information.
- Data may be shared with trusted service providers (e.g., payment gateways, email platforms) to deliver our services.
- Consultation information is shared only with the doctor or expert you select through SNFC and is kept confidential.
4. Data Security
- We apply reasonable technical and organizational safeguards to protect your data.
- Access to personal data is limited to authorized staff and professionals bound by confidentiality.
- While we strive to protect your information, no online system is 100% secure.
5. Cookies & Analytics
- Our website uses cookies to improve user experience and track usage analytics.
- You can disable cookies through your browser settings, though some features may not function properly.
6. Your Rights
Under Indonesia’s Personal Data Protection (PDP) Law, you have the right to:
- Access and request a copy of your data.
- Correct or update inaccurate data.
- Withdraw consent or request deletion of your data (subject to legal/operational limitations).
- Opt out of marketing communications at any time.
7. Data Retention
- We retain personal data only as long as necessary to provide our services or as required by law.
- Consultation records are stored securely and may be kept for medical continuity.
8. Children’s Privacy
- Our services are intended for parents and caregivers, not directly for children under 18.
- We do not knowingly collect personal data from children.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies before providing personal data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the effective date. Continued use of our services after changes indicates acceptance.
📧 Contact Us
If you have questions, please email us at: admin@nutriandbeyond.com